Your privacy is important to us at Wisby Hotel Group (WHG) and Wisby Hotel & Event. We want you to feel safe when you provide us with personal data. Through this policy, we inform you about how we process personal data within our operations.
Data Controller
Gotland WHG and WHE AB is the data controller for and processes the personal data you provide to us. Personal data refers to all information that can be directly or indirectly linked to a living natural person. This applies, for example, to name, social security number, address, e-mail address and telephone number. Gotland WHG AB may also process information about you that has been obtained from third parties, for example, your employer or address register.
Collection of personal data
We collect personal data in several ways, but primarily directly from you as a customer and the company that books your stay. Contact information can also be obtained from address registers.
The purposes of the processing
Gotland WHG and WHE AB operate hotel, restaurant and event businesses in Visby. We process personal data in order to be able to handle your booking at the respective facilities Donners Event, Hotell Slottsbacken, Donners Hotell, Hotell Visby Börs, Villa Borgen, Hotell Repet and Järnvägshotellet.
If you book a hotel room with us, we process your Personal Data for the purpose of providing, managing, administering, following up on and charging for your booking. This also includes our processing for the purpose of reminding or informing you about your booking in connection with your stay.
Hanteringen av personuppgifter
Gotland WHG and WHE AB may process the personal data of customers and suppliers' contact persons and other interested parties for the purposes stated above. Such data consists of name, address, e-mail address, position, and other data that is necessary for the provision and follow-up of our services and to enable future business relationships. Your personal identification number may also be processed in the event that your company is a sole proprietorship.
In some cases, sensitive personal health data may be processed, such as information about allergies and the like for ordering food or booking rooms. The data is used to enable us to fulfill the booking.
Finally, processing of your personal data may also take place in order for Gotland WHG AB to be able to fulfill obligations under laws and regulations, e.g. regarding accounting and security.
Access to personal data
Gotland WHG and WHE AB store the personal data locally and the data is used primarily within our own operations.
We never sell or forward your personal data to any third party for direct marketing purposes. Gotland WHG and WHE AB also do not transfer personal data to third countries, i.e. countries outside the EU/EEA area.
Storage time
Your personal data will be stored for the period necessary to fulfill the purposes and purposes specified in this privacy policy. After that, your personal data will be deleted. When determining the period during which your personal data will be stored, we take into account in particular the requirements for storage periods that follow from law, government recommendations, industry practice and any warranty obligations.
The data subject's rights
You have the right to request information about the personal data that Gotland WHG AB processes about you. You also have the right to request that your incorrect personal data be corrected, that your personal data be deleted, to object to certain processing of your personal data and the right to transfer your data (data portability). Requests to exercise any of the rights listed above should be made to us via bokning@wisbyhotelgroup.se
In order to access the rights above, we must be able to verify your identity, as the rights only relate to the data subject's right to their own data. The application must therefore be in writing and signed in original, contact us via email for address details.
You also have the right to file a complaint with the Swedish Data Protection Authority at any time if you believe that your personal data is being processed in violation of applicable legislation, see www.datainspektionen.se.
Technical and organizational measures to protect your personal data
Gotland WHG AB takes ongoing technical and organizational measures to comply with the principles of “data protection by design and by default”. We encrypt our storage areas and use security measures according to industry standards. We continuously evaluate the risks associated with the personal data processing that takes place and take necessary security measures to reduce the risks. Employees of Gotland WHG AB are required to follow our internal policies and procedures for IT and information security to ensure that personal data is processed in a confidential and secure manner.
Changes to the Privacy Policy
Gotland WHG AB reserves the right to revise this Privacy Policy. The date of the most recent change is stated at the end of the Privacy Policy. If changes are made to the Privacy Policy, these will be published on our website: www.wisbyhotelgroup.se. You are therefore advised to visit the website regularly to be aware of any changes to the policy. If the Privacy Policy is changed in a way that is significantly different from what was stated when you provided your information, we will specifically notify you of these changes.
Privacy policy updated: 2024-12-01
